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How We Keep Your Account Safe

When you open an account with tahun4d and deposit via DANA, OVO, GoPay or QRIS, your personal and payment information is protected by industry-standard encryption and regular security…

Account data encrypted end-to-endPayment details never stored unencryptedYour withdrawal requests verified before processing

Explore Lobby Read FAQ

What We Collect and Why

tahun4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and residential address when you register, along with payment information tied to your DANA, OVO, GoPay or QRIS wallet. We use this data to verify your identity, process deposits and withdrawals, comply with local regulation where applicable, and communicate

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withdrawal status or account changes. We also track which games you play and your account balance to personalise the lobby experience and detect unusual activity. Your data is stored on secure servers within the region and retained only as long as your account is active plus
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the period required by local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

QUESTIONS ANSWERED

How to Contact Us About Your Privacy

Email Support Send privacy requests or data inquiries to our support desk. We respond to all data-access and account-closure requests within seven business days, with detailed explanations of what we hold.

Live Chat Chat with our team during operating hours to ask about cookies, payment data retention, or how to request your personal information. Available seven days a week, 09:00 to 23:00 Jakarta time.

Account Settings Review and update your personal details, email and phone number directly in your account dashboard. Changes take effect immediately and are logged for your audit trail.

SECURITY MEASURES

Data Handling and Account Protection

Cookies and Tracking

We use session cookies to keep you logged in and analytical cookies to understand which games draw the most interest. You can disable non-essential cookies in your browser; session cookies are required to play.

Deposit Security

DANA, OVO, GoPay and QRIS payments are processed through encrypted channels. We never store your wallet credentials; only transaction hashes and timestamps are saved for withdrawal verification.

Withdrawal Verification

Before we process any withdrawal to your bank account or e-wallet, we verify your identity using the phone number and email on file. This step takes 5–15 minutes and protects against unauthorised transfers.

Data Retention

Your account history is kept for the duration of your membership and three years thereafter for audit purposes. Closed accounts and their associated data are removed after retention period expires.

Third-Party Sharing

We do not sell your personal data. Payment processors and fraud-detection vendors access limited information only as needed to complete transactions and comply with local regulation.

Access and Deletion Requests

You can request a copy of all your personal data or ask us to delete non-essential information by contacting support. Regulatory and financial data may be retained where local law permits or requires.

Privacy Policy Frequently Asked

We store the bank name, last four digits of your account, and transaction timestamp for 24 months. This allows us to verify future withdrawals and comply with audit trails. Full account numbers and credentials are never retained.

Yes. Email our support team with your account closure request. We will close your account, anonymise your game history, and delete personal details such as your phone and address within seven business days, unless local law requires us to retain specific information.

QRIS payments are routed through a secure payment gateway using industry-standard TLS encryption. Your device communicates only with the gateway, never directly with our servers. We receive only a transaction confirmation, not your QRIS credentials.

We record which game you open, session length and your final balance for each session. This data helps us understand lobby preferences and detect suspicious account activity, but is not shared with third parties.

No. The tahun4d app uses the same encryption and data practices as the browser version. Your login credentials and payment methods are stored in the app's secure storage layer, which depends on your device's operating system security.

Your account remains active. We retain all personal data and account history. If you return and play again, your account reactivates immediately. Inactive accounts are not automatically deleted and do not trigger data removal.

We monitor for unauthorised access and unusual withdrawal patterns. If a breach is detected, we notify you by email or phone within 24 hours and work with local authorities where law permits. Check your account email regularly for security alerts.

How We Keep Your Account Safe

How to Contact Us About Your Privacy

Data Handling and Account Protection

Cookies and Tracking

Deposit Security

Withdrawal Verification

Data Retention

Third-Party Sharing

Access and Deletion Requests

Privacy Policy Frequently Asked

01 What payment data do you store after I withdraw?

02 Can I ask tahun4d to delete my account and all my data?

03 How does QRIS payment data stay private during deposit?

04 Do you track which games I play and for how long?

05 If I use the mobile app, is my data treated differently?

06 What happens to my account if I don't log in for six months?

07 How do I know if my privacy was breached?

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